If your item is missing, please contact our support team:

> Access our Support page: http://www.avakin.com/support/
> Click on the Contact Us button, and send us a message informing us of:
• Your account name;
• The item you were purchasing;
• The game which you were running at the time;
• Which device you are playing on;
• And any other relevant details.

Alternatively, you can contact us by our in-game FAQ, by tapping on No on the question ‘Was this helpful’, and filling out the form with the same information as requested above.

Once we receive your message we will investigate the issue and get back to you as soon as we can.