VIP Club
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What are ‘Exclusive Items’?
VIP Club Members will receive exclusive items once a month. These items will not be available to non-members and will never be sold – so you...
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When will I get my exclusive items?
Your exclusive items will be added to your account on the first Tuesday of every month - stick that date in your diary!
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Will I know in advance which exclusive items I’ll get?
We’ll let you know a week before the items are released what the exclusives will be for that month, so you can start getting excited. &...
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Do I get to choose which exclusive items I’ll get?
The exclusive items are the same for everybody. While you don’t get to choose, we’ve put a lot of effort into making them special and we hop...
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What if I don’t like an item?
If the items aren’t your style, then you can always cancel your VIP Club Membership for that month and sign-up again after (however, you’ll ...
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Does my VIP Club discount include packs from the ‘Offers’ Shop?
VIP Club Members won’t receive discounts on Offers. The 5% discount that Silver and Gold Members get applies to every item in the...
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Can I gift someone something from the VIP Shop?
Items in the VIP Shop have been designed especially for VIP Club Members and can’t be gifted.
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How do I purchase VIP Club Membership?
You can sign up to the VIP Club through the Avakin Life app. Tap the ‘VIP’ section in the top menu and choose your membership tier. &nb...
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Can I gift VIP Club Membership to someone else?
We love that you want to share the VIP Club with others, but you can only purchase a VIP Club Membership for your own account.
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Which payment methods can I use to purchase VIP Club Membership?
Any payment methods supported by your chosen platform can be used to purchase membership.
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How do I update my billing information?
Billing information can be updated using the store you purchased your VIP Club Membership through.
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Can I buy VIP Club Membership in bulk, e.g., 3 months at a time?
VIP Club Membership renews monthly and at the moment there’s no option to buy more than one month at a time.
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How do I transfer my VIP Club Subscription to a new device?
If you are changing to a device that uses a different store, you should cancel your VIP Club Membership and sign up again through your new s...
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How do I change my VIP Club Membership tier?
It's super easy to upgrade and downgrade to a different membership tier. Just tap on the ‘VIP’ section in the top menu of Avakin Life a...
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If I change to a new membership tier, when will my benefits change?
If you’re upgrading your membership, you’ll start receiving the extra benefits straight away – woohoo! If you’re downgrading your...
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How do I cancel my VIP Club Membership?
If you decide being a VIP isn’t for you, you can cancel your membership through the store account you used to sign up.
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If I cancel my VIP Club Membership, when will I lose my benefits?
You’ll lose access to your VIP benefits at the end of your current billing period. If you change your mind, you can re-join the VIP Club at ...
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If I purchase items from the VIP Shop and cancel my membership, will I still get to keep them?
Yes, you will keep any items you bought from the VIP Shop, even if you decide to stop being a VIP.
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If I cancel my membership, will I keep my exclusive items?
Yes, you will keep any exclusive items you’ve received while being part of the VIP Club.
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If I cancel my membership, will I keep my VIP Club Badge?
The VIP Badges are for active members of the VIP Club. If you stop your VIP Membership you will keep the badge until the end of your current...
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