Hi, how can we help you?

How do I log out?

How to change my password?

I have forgotten my password, what should I do?

What is Avakin Life?

Can I tell you about an idea I had for the game?

Who created Avakin Life?

Age Verification

How does Lockwood Publishing protects my privacy?

What types of cookies are used by Lockwood and why?

How can I view what items another Avakin is wearing?

How can I record videos in Avakin Life?

I don’t like an item I bought. Can I get my Avacoins back?

One of my items is missing. What do I do?

Can Avakin give me some free items and Avacoins?

How to retain battery power

My game is running very slowly. Is there anything I can do?

I see an error / download code 504. What do I do?

How to use the Build Machine?

What is the Build Machine?

Where can I find the Build Machine?

Why can't I paint my walls or change the floor?

How many people can I fit in my apartment?

How can I view what furniture is in a specific apartment?

What are Jobs?

How to get a job as a Barista or Bartender?

How can I place an order?

What is the Adventure game and how can I play?

Why can’t I find the keys to the next level?

How to open the red Scarab chest on Egypt Adventure?

How many Looks can I save?

How can I take a profile picture?

How can I make my Avakin sit or lie down?

What are the Avakin Life Community Guidelines?

Why was my account suspended/banned?

Reporting, Suspension & Bans

What is the Fashion Contest?

How does the voting system work?

What is Star Power?

What are VIP Subscriptions?

What is Avacraft and how can I use it?

Read all about AvaBeats here!

What are visualiser mats?

I purchased Avacoins and did not receive them. What do I do?

I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?

I have not been given an item which I have paid for. Help!

How do I add a friend?

How can I change my chat colours?

How to refer my friends with the Friend Code?

Steam General FAQ

Age Verification on Steam