Hi, how can we help you?

How do I log out on iOS?

How to change my password?

I have been reported, will my account be suspended or banned?

What is Avakin Life?

Will Avakin be translated into my language?

Can I tell you about an idea I had for the game?

How does Lockwood Publishing protects my privacy?

What types of cookies are used by Lockwood and why?

A user asked for my account details. What do I do?

Should I report another player?

I have witnessed illegal activity while playing Avakin Life, what should I do?

Why haven't you banned the player I've reported?

How do I add a friend?

How do I block a user?

How do I report a user?

I purchased Avacoins and did not receive them. What do I do?

I don’t like an item I bought. Can I get my Avacoins back?

One of my items is missing. What do I do?

What is Avakin's Privacy and Data Policy?

What are Avakin's Terms and Conditions?

What is Avakin's Code of Conduct?

I want to log in to my other account, how do I log out?

How do I log out on Android?

How can I add or change my email address?

How to retain battery power

My game is running very slowly. Is there anything I can do?

I see an error / download code 504. What do I do?

I gifted the wrong item to another player. What should I do?

How do I gift an item to a friend?

I gifted an item to another player but it doesn't show in their inventory. What should I do?

How do I tend to my Petkin?

I bought a Petkin. Where can I find it?

How do I place my Petkin?

What is SHOUTcast?

Why can’t I get the same SHOUTcast station as my friend?

How do I use SHOUTcast?

How to use the Build Machine?

What is the Build Machine?

How many items can I build?

Why can't I paint my walls or change the floor?

Can I set my own music in my apartments?

How many people can I fit in my apartment?

What are Jobs?

How to get a job as a Barista or Bartender?

How can I place an order?

How can I use an Animation Set?

How to stop an Animation Set?

What are Animation Sets?

What is the Adventure game and how can I play?

Why can’t I find the keys to the next level?

How to open the red Scarab chest on Egypt Adventure?

How many Looks can I save?

How can I take a profile picture?

How can I make my Avakin sit or lie down?

What are the Avakin Life Community Guidelines?

Why was my account suspended/banned?

Reporting, Suspension & Bans

Who are the moderators?

Can I call Lockwood?

Can I add admins as friends in Avakin Life?

What is the Fashion Contest?

How does the voting system work?

What is Star Power?

The Voice of Avakin Life!

What is Group Chat?

How do I chat to people on Avakin Life?

How do I use chat commands?

How do I buy items and apartments?

What are Bundles?

How can I find items from one specific category of the Shop?

What is the AVKN Trendsetters program?

How can I become an AVKN Trendsetter?

How will I know if I have been selected as an AVKN Trendsetter?

What is Avabytes?

Where can I watch Avabytes episodes?

Can I suggest topics to Avabytes?

What are ‘Exclusive Items’?

When will I get my exclusive items?

Will I know in advance which exclusive items I’ll get?