Please keep in mind that sometimes there can be a short delay in receiving your Avacoins. Try restarting the app and confirm they're not shown in your balance.

If you still didn't receive your Avacoins, please check your financial statements. If no money has been deducted it means that the purchase did not go through.

Otherwise, please contact us via our support page: and we will be happy to assist you.

Please include:
Your username,
Email address
And any documentation such as your order confirmation or receipt.