If your item is missing, please contact our support team:

> If you can't log in, email us directly: support@avakin.com
> If you can log in, you can contact us by our in-game FAQ, by tapping on No on the question ‘Was this helpful’, and filling out the form with the same information as requested above.

Once we receive your message we will investigate the issue and get back to you as soon as we can.

It's always best to include:

• Your account name;
• The item you were purchasing;
• The game which you were running at the time;
• Which device you are playing on;
• And any other relevant details.