Have you already attempted these troubleshooting steps? Many technical issues can be resolved by taking a few quick steps, which may help you to resolve your problem immediately. Here’s a list of things you can try when you first run into an issue:

• Restart the Avakin Life app on your device.
• Check the Google Play Store / Apple App Store for any new updates to the Avakin Life app – we recommend always playing on the latest version available.
• Restart your Wi-Fi router or try playing with a different internet connection.
• Check that your device model has at least 2GB RAM – crashing and freezing can occur on devices with less than this when playing Avakin Life.