IAP's, Avacoins, Items & Fyber
I purchased Avacoins and did not receive them. What do I do?
Please keep in mind that sometimes there can be a short delay in receiving your Avacoins. Try restarting the app and confirm they're not sho...
I don’t like an item I bought. Can I get my Avacoins back?
Sorry. Items are non-refundable unless there is a technical issue with them.Please always make sure that you’re perfectly happy with the cho...
One of my items is missing. What do I do?
If your item is missing, please contact our support team:> Access our Support page: http://www.avakin.com/support/ > Click on the Cont...
I have not been given an item which I have paid for. Help!
Double check to see if you are looking in the correct store category.If the item is definitely not there, please contact us: > Go to the ...
Can Avakin give me some free items and Avacoins?
Although we are happy to know about your interest in our game, we're sorry to not be able to give out gifts to individual players as this wo...
What is the Fyber Offer Wall?
It is a service that rewards you with coins when you complete actions such as watching video ads.Please keep in mind that you must have your...
Why is Fyber not available for me?
If Fyber is not available to you, this can be caused by one of the following reasons:Service is not available in your country/region.Your ga...
I have a problem with Fyber. What do I do?
Unfortunately we are unable to assist with Fyber offers. As Fyber is a third party application separate from Avakin, we ask you to contact t...
I wanted to buy an item but can't see it in the shop. Where do I find it?
You can search for items in the Shop using the bottom search bar of the Shop screen.When doing that, try to look for keywords, such as colou...
How can I spend my Gems?
You can spend your Gems on food and drinks at any of Avakin's social spots from the Jobs tab.It is also possible to buy some exclusive items...
What happened to TapJoy?
If you have recently checked the Free tab, you must've noticed that TapJoy is no longer available in Avakin Life.But do not worry, you can s...
My account was suspended / banned. Can I have a refund?
If your account has been suspended or banned, you are not entitled to a refund.
A guide to in-app purchases - For Parents
As your child can get carried away and make unwanted or unplanned purchases in games and apps, you can activate the Parental Control on thei...
My child accidentally made an in-app purchase. Can I get a refund?
You may be entitled to a refund if an accidental/unwanted purchase is made. But as the app stores are the merchants in this scenario, ...
Who processes in-app purchases?
The app stores are the merchants responsible for processing payments and purchases made in the game.
How to buy Avacoins?
You can buy Avacoins by:> Tapping on your Avacoin balance on the dashboard,> Or on the Avacoin button in the Shop.There, you can see a...
How can I buy Avacoins online?
You can buy Avacoins by redeeming a gift card on your app store account. It's fast and simple!Click here to buy yours. 💰Alternatively, you ...
Can I use a mod to get rare items?
No! Not only this is a serious infraction to our game rules, but it is also very dull: no one will see the modded items other than you.
Can I transfer my avacoins to another account?
No. For safety measures, it is not possible to gift or transfer Avacoins between accounts.
- General Information
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- IAP's, Avacoins, Items & Fyber
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