Accounts
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How do I log out on iOS?
To sign out of your account:Go to Settings > Account > Log Out.See you next time!
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How to change my password?
Go to Settings > Account > Change password Type your current password under Current Type your new password under New Retype your new p...
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I have been reported, will my account be suspended or banned?
Suspensions and bans are handled on a case-by-case basis, and each report is manually reviewed by a moderation specialist.Action is taken if...
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I have forgotten my password, what should I do?
If you are logged into your account, please access the Settings tab > then Account > Exit.Restart Avakin and choose Existing User on t...
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I forgot my email. What do I do?
Please contact us via our support page: www.avakin.com/support/ and tap the red "CONTACT US" button.
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I can't log in but my email and password are correct. What do I do?
If you have shared your login information with someone else, your account may be compromised. ⚠️ Please, NEVER share your email/pa...
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I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?
Avakin does not deal with the purchases, as it is your app store that acts as a merchant. If you get a bill for a purchase you didn’t make, ...
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What is the AVKN Trendsetters program?
AVKN Trendsetters is Avakin Life’s Creator Program, built to empower Avakin Life content creators and budding Avakin influencers who aim to ...
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How can I become an AVKN Trendsetter?
Click here to access the subscription form and get all the information you need to apply for the program.
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How will I know if I have been selected as an AVKN Trendsetter?
Stay tuned to our official social media channels to find out if you’ve been chosen to become one of AVKN Trendsetters.
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Where can I apply to AVKN Trendsetters?
Keep an eye on the creator program’s official website and our official social media profiles to find out when the applications for the next...
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What are visualiser mats?
They are mats that react to music in the space. - Visualiser mats don’t stream music.- Up to 4 visualiser mats can be placed per apartment.
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Can I join the LKWD team?
The LKWD tag is for moderators and the Community team only.If you want to help, consider sharing Avakin Life news on social media.Follow us ...
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Can I add admins as friends in Avakin Life?
Friend requests will only be accepted if Moderators and the Community team are working on a special project or issue.Please don’t be offende...
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Can I call Lockwood?
We do not offer telephone support. If you cannot find the answer to your question in these FAQs, please contact us through our Support tea...
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Who are the moderators?
Any Moderator or member of the Community team has a golden lion badge next to their name instead of the classic purple badge, and their chat...
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How can I become an Ambassador?
Ambassadors are chosen by Lockwood to represent Avakin Life in and outside of the app.There is no way to apply to become an Ambassador as th...
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What are Avakin Life’s official social media channels?
You can find us here:Instagram - @avakinofficialTwitter - @avakinofficialFacebook - facebook.com/AvakinOfficialSnapchat - @avakinofficialYou...
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What is Avabytes?
That’s right: Avakin now has a talk show! Stay tuned for weekly episodes of Avabytes, and get ready for the hottest tea – with the tastiest...
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Where can I watch Avabytes episodes?
New episodes are released every Thursday and you can watch them visiting Avabytes Watch Party.
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Can I suggest topics to Avabytes?
If you want to share anything with us - your thoughts, feedback, a shoutout to your friends, introduce us to your clan or anything else -, v...
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Who are Avabytes hosts?
Join us every Thursday at Avabytes Watch Party and meet our hosts: Sonny, Stephon, Brittany, and Candra. You'll love them!
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How do I tend to my Petkin?
Like every pet, your Petkin needs some love, too.To take care of them:> Go to the apartment your Petkin lives in,> Tap your Petkin,>...
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I bought a Petkin. Where can I find it?
Your Petkin must be placed in one of your apartments to be seen. For that:> Open the Edit Mode on the apartment you want your Petkin to l...
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How do I place my Petkin?
For your Petkin to appear, just place its mat in one of your apartments. For that:> Go to the apartment you want your Petkin to live in,&...
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Why can I have only one Petkin in an apartment?
Oops! That happens due to technical limitations. We apologize for not being able to give your Petkin an animal buddy… for the moment.
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My Petkin is frozen, what should I do?
If your Petkin is frozen, you're most likely experiencing a bug.In that case, please submit us a support ticket so we can investigate the ca...
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How do I name my Petkin?
You can name your PetkinThrough their location:> Go to the apartment your Petkin lives in,> Tap your Petkin,> Select Interact from ...
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Can I take my Petkin for a walk?
You can bring your dogs for a walk at the Petkin Park. It's a nice place to grow your bond with your favourite animal companion.To go there,...
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How do I set my favourite Petkin?
Set your favourite Petkin to appear by your side in your Profile:> Go to the apartment your favourite Petkin lives in> Tap the Petkin ...
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Do Petkins die?
Don’t worry, Petkins don’t die. ♥️
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What is a Petkin?
Petkins are your Avakin pets.We love animals and how they make life better, so we couldn't leave them out of Avakin Life. And as we’re in a ...
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The Voice of Avakin Life!
What is The Voice of Avakin Life?The Voice of Avakin Life combines the iconic TV show with Avakin Life’s incredible virtual world. Instead o...
Sections
- Accounts
- General Information
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- Connection & Account Management
- Connection and Technical Troubleshooting
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- Apartments
- Jobs
- Animation Sets
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